ojk Privacy Policy

This page describes what we collect when you use ojk and how we keep that data protected. Our approach to privacy is straightforward: we collect only what we need to operate our platform, keep it secure, and share it only with payment processors and support staff who need it to do their work.

When you register for ojk, deposit via DANA or e-wallet, or place a Liga 1 market bet, we record certain information. We use that information to verify your account, process your payments, settle your bets, and respond to your support requests. We do not sell your data to marketers, and we do not use it for purposes unrelated to running our platform.

If you have questions about how we handle your information or want to exercise your rights, our support team can help. We have staff available in English across multiple time zones.

What data we collect on ojk

We collect your data in two categories: information you give us directly, and information we gather automatically from your use of our platform.

Direct information: When you register for ojk, you provide your email, phone number, and legal name. During identity verification, you upload a copy of your national ID (KTP, passport, or equivalent) and a selfie holding that ID. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or bank virtual accounts, our payment processor records your transaction. When you contact our support team, we record your inquiry and our response.

Automatic information: Our servers record your IP address, the type of device you use (Android phone, iOS browser, desktop), the pages you visit within ojk, and the games or markets you explore. We also record timestamps of your login and logout, and any technical errors you encounter. This information helps us diagnose problems, improve our platform, and detect fraudulent activity.

How we use your data on ojk

We use your data to operate ojk and fulfill our commitments to you. Specifically, we use it to:

Verify your identity and comply with anti-money-laundering regulations.
Process your deposits and withdrawals through e-wallet, mobile banking, local payment, and bank partners.
Record your Liga 1, Piala AFF, live-dealer, slot, and esports activities so we can settle your positions accurately.
Respond to your support inquiries in English or your preferred language.
Detect and prevent fraud, account takeovers, and other security threats.
Improve our platform's performance, security, and user experience.
Send you updates about new features, game launches, or important account notices (you can opt out of marketing emails, but we will still send security and account updates).

Identity verification: We verify your ID to comply with anti-money-laundering law and confirm you are who you claim to be.
Payment processing: We share transaction data with online payment, e-wallet, mobile banking, and bank partners so they can process your deposits and withdrawals.
Account settlement: We record all your Liga 1 bets, live-dealer sessions, and game plays so we can calculate payouts accurately and instantly.
Fraud detection: We monitor for suspicious patterns — multiple rapid logins, unusual withdrawal requests, or payments from different devices — to protect your account.

Third parties we share your data with

We do not sell or lease your personal data. We share it only with partners who help us run ojk and have committed to protecting it under confidentiality agreements.

Payment processors: local payment, online payment, e-wallet, mobile banking, local payment networks, and online payment, e-wallet, mobile banking, local payment all receive transaction data (amount, date, time, your account reference) so they can process your deposits and withdrawals. These companies have their own privacy policies; we recommend reviewing them.

Support and hosting: Our hosting provider (servers may be located outside Indonesia) stores your account data, messages, and game history. Our support staff access your account information when you contact us with a question or issue. Our support team operates in English and may include staff from multiple locations.

Law enforcement: We may disclose your data if required by law or court order — for example, if a government agency serves us with a legal request. We will notify you of such requests unless legal restrictions prevent us from doing so.

Account recovery: If you forget your password, our support team may ask you to verify your identity using information we have on file (last four digits of your ID, your registered phone number, etc.) before we help you reset it. This protects your account from unauthorized access.

Cookies and tracking on ojk

When you visit ojk, we use cookies — small files stored on your device that let our platform remember your login status, your language preference, and your selected payment method between sessions. Cookies also help us understand how players navigate our platform so we can improve it.

We use two types: essential cookies (required for ojk to function), and analytics cookies (to measure traffic and user behaviour). You can disable non-essential cookies in your browser settings, but disabling essential cookies may make ojk unusable. We do not use cookies for advertising or to track you across other websites.

How we secure your data on ojk

We protect your data using industry-standard encryption (HTTPS/TLS), access controls, and regular security audits. Your password is hashed and salted so we cannot read it even if our database is compromised. Your identity documents are stored encrypted and accessed only by our verification team during the account setup process.

We recommend enabling two-factor authentication (2FA) on your ojk account — it is available in your account settings and adds an extra layer of protection. If you log in from a new device or location, we may ask you to re-verify your identity before granting access.

Our payment partners (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) also encrypt transaction data. If our systems are ever breached, we will notify you promptly and explain what information was accessed. Breaches are rare, but we take them seriously and have incident-response procedures in place.

Your rights on ojk

You can view and download your account data, Liga 1 bet history, and transaction records anytime via your ojk dashboard.
You can request we correct any inaccurate information you provide (name, email, phone number).
You can withdraw consent for marketing emails by clicking the unsubscribe link in any message.
You can request a copy of all data we hold about you; we will provide it within standard timeframes.
You can request account deletion; we will remove your account and associated data subject to legal hold periods for payment records.

How long we keep your data on ojk

We retain your account information (name, email, phone, ID copy) for as long as your ojk account is active. If you delete your account, we remove personal identifiers within standard timeframes, but we keep anonymized transaction records for accounting and audit purposes — this is a legal requirement.

Your Liga 1 bet history, live-dealer game logs, and payment records are retained for at least one year after your final transaction. This is so we can respond to disputes, process tax reporting, and comply with financial regulations in Jakarta, Surabaya, Bandung, Medan, and other regions we serve.

Cookies are typically removed after your browser session ends, unless you configure your browser to retain them longer. You can delete cookies manually from your browser settings.

Our jurisdiction and your location

ojk operates from multiple locations. Our servers may be hosted outside Indonesia. Your data may be transferred to and stored in jurisdictions with different privacy laws than your own. By using ojk, you consent to this transfer and storage.

Our services are available only where local law permits. If you are in a jurisdiction where online wagering or our data practices are prohibited, we cannot serve you. You are responsible for verifying that access to ojk and provision of your personal data comply with your jurisdiction's law.

Contact us about your privacy on ojk

If you have questions about this privacy policy, want to exercise your data rights, or believe we have mishandled your information, contact our English-language support team. Reach us via live chat (available on ojk), email, or our contact form. Include a clear description of your request and we will respond within standard timeframes.

We will work with you to resolve any privacy concerns. If you believe we have violated your rights and we cannot resolve it directly, you may also file a complaint with your local data protection authority or ombudsman.

Changes to our ojk privacy policy

We may update this privacy policy as ojk evolves or as legal requirements change. If we make material changes — for example, if we start sharing your data with new third parties or change how long we retain it — we will notify you via email and provide a revised policy. Your continued use of ojk after such changes constitutes your acceptance of the updated policy.

This privacy policy was last updated in the current year. We review it regularly and update it to reflect our current practices. Thank you for trusting us with your data as you explore Liga 1, Piala AFF, Champions League, live-dealer tables, slots, and esports on ojk. Our commitment is to keep that trust by handling your information responsibly.